What makes a successful office manager?

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Leadership Qualities: Office managers should be able to supervise others and have a willingness to use but not misuse power. A Good Work Ethic: Showing up on time and staying until the work is complete is also important. Team-Playing Skills: The ability to share information where relevant and help make improvements.

An office manager is responsible for anything and everything that can affect the quality of life in the office,” says Jase Bergen, office manager for an entertainment company in New York City. “If it's broken, you better fix it -- no excuses. You just do it. And when six things break at once, you have to keep your cool and have the presence of mind to figure out what has to be fixed first.” 

Few roles are as integral to an office as that of the office manager. Responsible for circulating information throughout an organization, as well as coordinating the efforts of vendors, management and support, office managers ensure everyone is working in tandem toward the company's overall success. Could you be up for the task?

The description of an office manager job often includes pricing office supplies, managing payroll, controlling petty cash, supervising support staff and interviewing job applicants. An office manager must exercise sound judgment every day, and any lapse may mean termination.

Consider the People

Equipment isn't the only thing that needs regular maintenance and support in an organization. A large part of an office manager's job is motivating and coordinating others to ensure everyone is working together productively toward a common goal.

“The trick to being a good office manager is to earn people's respect,” says Bergen. This means your staff and managers should know that they can count on you in a pinch to do the right thing for everybody, time after time. Sometimes this translates into standing up for what you know is right, even if a fellow employee -- or your boss -- disagrees with your decision.

“Your reputation is everything,” Bergen explains.

Immediate Gratification

While an office manager often works under great pressure because her responsibilities are so great in scope, her satisfaction level is high, too. In a 2004 survey conducted by the International Association of Administrative Professionals (IAAP), office managers reported that being able to see the results of their labor reflected in increased productivity and office efficiency immediately is what they liked best about their job.